List the skills needed to be an effective PIO. The goal of this awareness course is to provide an orientation to the public information function and the role of the Public Information Officer (PIO) in the public safety/emergency management environment. 18. How to Remember Better: A Study Tip for Your Next Major Exam, (13 Tips From Repeaters) How to Pass the LET the First Time, [5 Proven Tactics & Bonus] How to pass the Neuro-Psychiatric Exam, 5 Research-Based Techniques to Pass Your Next Major Exam, 2023 Civil Service Exam (CSE) Reviewer: A Resource Page, [Free PDF] 2023 LET Reviewer: The Ultimate Resource Page, [52 Test Answers] FEMA IS-251A: IPAWS for Alerting Administrators, [26 Test Answers] FEMA IS-284A: Using the Substantial Damage Estimator 3.0 Tool, [32 Test Answers] FEMA IS-1120: Letters of Map Revision (LOMRs), [23 Test Answers] FEMA IS-101C: Preparing for Federal Disaster Operations: FEMA. To read this blog, go to:http://directorsblog.health.azdhs.gov, Example 1:Survivors of the April tornadoes have until Monday, June 27 to register for disaster assistance from FEMA as well as . Media management skills including knowing what the media wants, managing amateur journalists, and using media pools and media areas. Questions to answer when evaluating a public awareness campaign include the following: You can collect data about your campaign in different ways. Lieutenant Doug McCleve: One of the reasons why we felt it was so important to put together a Joint Information in the first, Center in the first place is because we knew that there would be all aspects of State government involved in this process from providing basic food and clothing and shelter for these people who have had nothing for up to a week. Also, it may be necessary to explain to them the danger, and how if they fail to heed the warnings and become injured, they may endanger others who would have to then go in to rescue them (e.g., passing into the plume of a Hazmat area, traveling over an unsafe structure that may collapse, or moving into the line of fire of an armed suspect). Students also learn message development and . Operates with the understanding that any video, audio, or interviews acquired will be shared with the rest of the media. Describe how to have a successful relationship with the news media. Ability to hold feature stories and run them when space is available or on specific dates or times of year, Audio (sound clips or telephone interviews), Prerecorded segments lack the break-in option for providing emergency information, Exaggerated nature of local television news. . Communicating public information messages internally to the workforce is important because it allows the PIO to: A. The Public Information Officer is responsible for interfacing with the public and media and/or with other agencies with incident-related information requirements. Information developed and disseminated in anticipation of, during, or after an emergency to provide specific life- and health-saving information C. Issuing a news release on a seatbelt law (public information); announcing a road closure due to a multiple-car accident (emergency public information) D. Information collected, assembled or maintained by an organization in connection with the transaction of official business and available for dissemination to the public, 2. Many times at the scene of an incident a media area can be set up to facilitate the enhanced flow of information between the PIO and the media. Joanne H. Moreau: We focus a lot on making sure that we have a very accurate and timely information process of information dissemination. When something happens, the PIO needs the media to get information to the public but also needs to manage the scene and guide the story. Blogs are Web sites that allow you to engage in a conversation with readers. Successful written communication conveys your key messages and: More information on writing clearly and effectively is presented in Lesson 3. A news conference or briefing may be used when you want to: A news conference or briefing may be announced by using a press release or media advisory. Two PIOs talking to each other on the phone about a news story that involves both of their agencies. In your communication strategy, identify how you will use social media by itself and together with traditional media to prepare your community for emergencies, and to provide them with life-saving information when an incident occurs. Verdi White: The two functions and people that I need to have with me when Im out here doing anything is I need to have a finance person and I need to have the Joint Information Center. ICS is used to manage an emergency incident (like a wildland fire, search and rescue, hurricane, etc.) For example: Active voice is clear, direct, and concise. At the completion of this lesson you should be able to: In the previous lesson, you learned about the audiences with whom you will need to communicatethe media, the public, and employees and leaders within your organization. When considering whether a goal is attainable, ask yourself: Do I have the skills and resourcesor can I get themto achieve this goal? It uses organizational charts that can be provided to the news media C. It was created for first responders and is helpful at the beginning of an incident D. It has been proven effective during massive wildfire incidents. The PIOs primary responsibility to organizational leadership as an advisor is to: A. Within minutes pictures, videos, and messages about the destruction are available on social media sites, Web sites, and throughout the news media. Through ancient voodoo and folk-lore traditions, shows like theWalking Deadwere born. The most popular social networking sites have groups, which offer chat boards for members. hbbd```b``+@$S4X$ vA$[0,v DI%09D`vH2& H/ `{I 30 0 `B Expert Help. Time is a crucial element in any public awareness campaign. Serves in an ICS role 2. Check off the things you would plan to include in your Go Kit and add other items as you see fit. Communicate information to enable people to prepare for an incident and to make decisions during an incident to protect lives and property. For different audiences, you may need to write different products. Managing Public Information for All-Hazards Incidents (MPI) is a four-day course that provides students with the practical knowledge of the role of the Public Information Officer, the National Incident Management System, emergency communications methods, risk communication, and interpersonal skills. 524 0 obj <>stream Many different social media monitoring tools are available. Emergency Manager jobs 33,535 open jobs Develops a strategy or plan for handling the incident, monitors it in process, and adjusts the plan as needed. Different types of written products include the following: View actual news releases, statements, and fact sheets on the InciWeb site [http://inciweb.nwcg.gov/]. The rise of zombies in pop culture has given credence to the idea that a zombie apocalypse could happen. DECEMBER 2020 INCIDENT COMMAND SYSTEM PUBLIC INFORMATION OFFICER 1 OF 5 FEMA-509-v20170717 . Please review the IS FAQ's for more information. Different types of Web sites can be used to get information to your community: Email is another way that you can get information to members of your community and organization. Another way to express your key message B. In this lesson youll learn more about creating public awareness campaigns. The role of the pubic information officer. If you hope to work with schools, plan well in advance to coordinate with their schedules and curriculum. endstream endobj 495 0 obj <. The Governors declaration allows the use of State resources in paying the costs of fighting the fire. 50% C. 25% D. 5%, 9. Additionally, it can provide those in executive level roles the necessary knowledge of PIO roles and . A validation of your key message C. Backgrounders D. Photos, charts, and graphics, 25. 95% B. Many wikis are open to alteration by the general public without requiring them to register user accounts. Influence an audience to modify behavior C. Sell government or nonprofit products and programs D. Enhance social media, 11. Below are some tips for writing in a clear, concise, and organized manner: Although active voice is preferred and is more interesting, passive voice may be appropriate when the doer is unknown or you want to focus on the receiver of the action. Speculation C. Summarizing D. Bridging, 12. What problems are you having in your community? A campaign on hurricane awareness wont get much play in December. Describe the role of the PIO in an emergency. %PDF-1.6 % Angie Welling: Pretty much every State agency was involved, and thats when we found out pretty early on that the Governor had involved every aspect of State government. Describe how to effectively communicate orally and through written products. The first step in developing a public awareness campaign is to research issues to identify relevant topics for your campaign. For some incidents, implementing a media area may be an important way to manage the situation. Radio is a form of broadcast technology that has the following needs, advantages, and limitations. It can be taken alone or before Basic Public Information Officer Training (G290). In a span of, I think, 2 months, we took in roughly about almost three thousand kids at various sites to talk to them about different safety things. In their haste, each suffered minor injuries, including stitches for their son who cut his ankle on the glass of the first floor window. Emergency management knowledge including an understanding of NIMS, ICS, the JIS, and the JIC. The widespread use of social media means you and your organization need to include social media in your communication strategy. NIMS describes the use of the Joint Information System (JIS) to complete the critical tasks of information sharing and coordination. Evolving media (Web sites, email, blogs, social networking sites, etc.). Well, were here to answer that question for you, and hopefully share a few tips about preparing forrealemergencies too! C. In order to maintain the integrity of the scene and enhance the possibility for a successful investigation and subsequent prosecution, the scene must be kept clear of all nonessential personnel. As a PIO, you need to: In the next lesson you will learn about various tools available to you for communicating with the community. Use examples and comparisons to help convey unfamiliar information, to paint a picture, or to help the reader relate to the information. . PIOs need to have a complete understanding of the community's demographics in order to: A. People use technology to tell others that they are okay. D. a required responsibility of the PIO as outlined by NIMS.. A strategy to effectively use all the tools (traditional media and evolving media) together and determine the best mix of tools for what you want to communicate. Do they have special communication needs (e.g., visual or hearing impairments, or limited English proficiency)? 3. Generally, there is no review before modifications are accepted. Email can be used to get people: In order for email to work, you need to have a good email distribution list. Coordinate access to policymakers and others (e.g., first responders and disaster survivors). School, 43 Margaret St. . Include information on evolving media contacts, instructions, and resources. They knew that they werent being led down another road, that they were hearing things unfiltered. (Unit 1), Describe the role and functions of the PIO. Thats what happened to Jose Martinez yesterday morning as he woke early to get his 9-year-old daughter and 12-year-old son off to school on time. How or what can your community learn from these events? Timely updates and corrections to information in evolving incidents. Speak to several members of the media at one time, especially during an incident. Select the correct definition External Affairs A. Coordinates the release of accurate, coordinated, timely, and accessible public information to affected audiences, including the government, media, non-governmental organizations (NGOs), and the private sector B. D. has become ever more complex as the challenge of delivering messages has evolved. Describe traditional media available for communication. (For example: The suspicious package was the size of a laptop computer. Switchboard: (301) 447-1000 Tammy Kikuchi: The Joint Information Center and the Command Staff out there would hold daily briefings for the media, and quite honestly that took much of the heat, if you will, off the Governors office. Prepare a Go Kit filled with your tools, contact information, and other vital documents. Use natural gestures, but dont cross your arms, raise your eyebrows, shrug your shoulders, sway, or bounce. The participant will benefit from participating in entry-level incident command system training prior to taking this course. * The social media links provided are for reference only. The ability for readers to leave comments in an interactive format is an important part of many blogs. For more information on the Public Information Officer training program, contact FEMA-Master_PIO_Program@fema.dhs.gov. In other words, express parallel ideas in parallel grammatical forms. On average, between 30 and 80 Arizona residents die from heat related illnesses every summer. Take a zombie apocalypse for example. that can be used to purchase operational resources as needed, Paper forms, in case there is no electronic access (i.e., no Internet access, power outage, etc. EMI is introducing a limited number of IS courses that have been translated to the Spanish language. Guidance on COVID protections for EMI students, and the CDC Coronavirus page for the latest updates on the pandemic response. Even a few minutes of practice can make a big difference. Test the message on a safe audience B. Watching the background. Communicating factual information with the public is the most important job function of a PIO. If you determine the need for a media area: At the scene of an incident, the news medias most basic needs are access to information and images. Select this link to access a printable . Contact local, tribal, territorial, and State press associations to obtain media lists. The information you provide: In addition to the qualities necessary to be a good PIO, there are skills and knowledge you need to ensure your success. 16825 S. Seton Ave., Emmitsburg, MD 21727 The median salary for a public information officer is near 60,000 a year in most states and between 80,000 and 90,000 a year in higher cost of living states. Identify the purpose of what you are writing and start with the main message. News releases are one of the most commonly used tools for PIOs. Lets start by reviewing the Incident Command System (ICS) and the PIOs role in ICS. The benefits of social media include the following capabilities: New social media tools are being developed and implemented all the time. These people are your target audience. The Sonoran Desert will be among the hottest places on the globe for the next 4 months. Coming back after the fire to retrieve them, their ghostly shadows left indelible evidence of the inferno that swept through their home. . hb```"g@($CC4i9"Mp1:u3;;:*&d@|Hh 9C$,;30K2=e$b00 D! Final Exam for: IS-29.a: Public Information Officer. for the incident. In an incident, theIncident Commandermanages the entire incident and: TheCommand Staffprovides information, safety, and liaison services: TheGeneral Staffperforms functional activities: As part of the ICS structure, the PIO is part of the Command Staff and advises the Incident Commander on all public information matters relating to the management of the incident. The Public Information Officer Awareness Course (IS0029) is designed to familiarize participants with the concepts underlying the PIO role. What is happening in other areas? You should set a realistic deadline and interim benchmarks, as needed. C. result in the need to conduct follow-up interviews. D. enhance agency credibility. Work to keep them out of danger as you would any member of the public. B. Join to apply for the Public Information Officer - 48752 role at University of California, Merced. NIMS Description of the PIOs Responsibilities. D. seek media release approval from the Communication Unit Leader., 24. B. is to wait for direction from the incident commander. C. includes reporting to the Operations Section Chief during an incident response.
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